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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lowell Pajari

August 31, 2026

5  out of  5
rating by Lowell Pajari
"The service from this office is exceptionally good. Everyone is nice, personable, and they promptly take care of your insurance needs. They answer phone calls directly and call you back without delay."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Perry Harrington

August 31, 2026

5  out of  5
rating by Perry Harrington
"I spoke with Sarah for the first time a year or so ago and she was transparent about my current policy being the cheapest option for the time, she followed up again when my policy was expiring and ended up saving me a bunch for a better policy. She was so easy to work with and made the transition seamless!"
We responded:
"Thank you so much for the 5 stars, Perry! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sarah Hackman

August 18, 2026

5  out of  5
rating by Sarah Hackman
"the staff are so nice! honestly deserves more then a 5 stars"
We responded:
"Sarah, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Prior Lake. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeremy Senn and Team "
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Jose

August 18, 2026

5  out of  5
rating by Jose
"Best agency in Minnesota Ill tell you that much"
We responded:
"Thanks so much for the fantastic rating, Jose! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tamara Goggleye

August 7, 2026

5  out of  5
rating by Tamara Goggleye
"Lily was fantastic helping me get roadside assistance when the app was not working correctly."
We responded:
"Hi Tamara, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Prior Lake.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeremy Senn "
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dan gamayunov

July 31, 2026

5  out of  5
rating by dan gamayunov
"Leslie was fantastic to work with and was able to accommodate all the insurance I needed with a great price!"
We responded:
"dan, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jeremy Senn and Team "
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Daniel Mendel

July 30, 2026

5  out of  5
rating by Daniel Mendel
"I was originally a customer of Erik Westrum. I have no connection to Jeremy. I’ve never met him, never spoken with him on the phone. It’s probably not the relationship you should have your insurance agent. I will say that the staff has been helpful and the individual I spoke with today (Lily) was awesome! Lily is an asset to the agency. My questions were answered clearly and I had confidence that everything was being handled perfectly. Lily was a great hire."
We responded:
"Thanks so much for the fantastic rating, Daniel! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Farheen Bagha

June 27, 2026

5  out of  5
rating by Farheen Bagha
"The ONLY reason I am giving this a 5 star is because of Abdullah and the team at the office. They are always helpful, kind and understanding!

StateFarm on the homeowners insurance side is absolutely horrible!!! I opened a claim in August of 2025 because there was a leak in the ceiling. I called them to take a look because I was getting so many knocks on my door about a roof replacement. I thought I was doing the right thing by calling Statefarm first. The adjuster came and only looked at the leak and did not take any pictures of the roof. Then I received a check for $400 to fix my ceiling. The adjuster that came out, I wish I had his name so I could call him out by name was absolutely terrible. I was told that there are nail pops in the roof and that I just need to go up there and hammer them back in. I don’t know about you, but if I’m paying thousands and thousands of dollars every single year then that is not an acceptable answer. It is now the end of June 2026. After working with a public adjuster and four different Statefarm adjusters our claim was finally approved for a full replacement. Statefarm really messed up because they were just trying to run out the clock and ding our insurance They were a nightmare to work with until Abdullah got involved. If you open a StateFarm homeowner claim be ready for an uphill battle. They will only look at the specific reason that you called them about it because they are trying to pay you the least if anything. Our policy also went up by $1000 even before they paid us out for anything.

While this was happening I also got into a car accident. The auto insurance side of Statefarm is absolutely amazing I don’t know why there such a big difference."
We responded:
"Thanks so much for the amazing review, Farheen! We really appreciate your support here in Prior Lake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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brandon jones

June 11, 2026

5  out of  5
rating by brandon jones
"Abdul was key in getting my claim expedited and keeping the claims department on track. They communicated the process and returned calls quickly."
We responded:
"Thank you for the amazing review, brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephanie Sexton

June 10, 2026

5  out of  5
rating by Stephanie Sexton
"Leslie is wonderful to work with! Highly recommended"
We responded:
"Stephanie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nicole Post

May 26, 2026

5  out of  5
rating by Nicole Post
"Leslie Kelly was very helpful and incredibly patient. She got me switched to my new house and auto insurance policy, both lower than I was paying with Progressive."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeremy Senn’s Team. "
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Kindred Hunter

May 18, 2026

5  out of  5
rating by Kindred Hunter
"Awesome customer service, and excellent prices when comparing with other insurance companies. Highly approve!"
We responded:
"Thank you for the amazing review, Kindred! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cindy Bosma

May 4, 2026

5  out of  5
rating by Cindy Bosma
"Leslie was fantastic! She is very knowledgeable and helpful. She stayed in contact until all the steps and procedures were finished."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Vicki Rolfshus

April 29, 2026

5  out of  5
rating by Vicki Rolfshus
"I recently worked with Sarah to switch our auto and home insurance to State Farm. The prices were great. Switching insurance is not a fun process but Sarah made it as easy as possible and I really enjoyed working with her. Thank you for everything - great job!"
We responded:
"Thank you for the amazing review, Vicki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Natasha Garcia (Diamondslast)

April 13, 2026

5  out of  5
rating by Natasha Garcia (Diamondslast)
"State Farm is awesome great price easy transition thanks guys!"
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natasha garcia

April 13, 2026

5  out of  5
rating by natasha garcia
"State Farm was awesome easy transition great price for auto and home bundle insurance! Thanks guys."
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Paul Gregory

April 7, 2026

5  out of  5
rating by Paul Gregory
"I was connected with Sarah at State Farm through my daughter, and working with her was a wonderful experience. She explained the insurance services in a way that was easy to understand and was always polite, kind and extremely helpful. Sarah managed to provide me with more coverage for half the cost I was paying at my previous insurance company! I would definitely recommend Sarah at State Farm to anyone looking for better insurance and excellent customer service."
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Corrie Mendenhall

April 7, 2026

5  out of  5
rating by Corrie Mendenhall
"I worked with Sarah to secure both auto and homeowners insurance. She was extremely responsive and knowledgeable throughout the process. Sarah took the time to help me fully understand my coverage and even provided more comprehensive protection for less than I was paying with my previous provider. I highly recommend Sarah if you’re looking for an exceptional insurance agent."
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John Gruenfelder

March 13, 2026

5  out of  5
rating by John Gruenfelder
"Great customer service"
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Ssebbaale elijah

February 11, 2026

5  out of  5
rating by Ssebbaale elijah
"well done. it was such a great offer"
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John Howalt

January 28, 2026

5  out of  5
rating by John Howalt
"Sarah was awesome! She was very thorough and explained my insurance options clearly so I could easily understand."
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Harper Cleveland

January 15, 2026

5  out of  5
rating by Harper Cleveland
"I was helped by Sarah J who made everything so clear and easy to set up!"
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HP Nguyen

January 7, 2026

5  out of  5
rating by HP Nguyen
"Jeremy Senn and Ben Arndt are excellent State Farm agents. They provided prompt responses to my quote requests and made setting up a new account for a new client quick and seamless. Both were professional, responsive, and very helpful throughout the process. I truly appreciate their efficiency and great customer service. Highly recommend working with them!"
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Autumn Haverkamp

December 31, 2025

5  out of  5
rating by Autumn Haverkamp
"Sarah J was super kind and helpful. She made sure I understand how everything works."
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Tyler Layman

December 23, 2025

5  out of  5
rating by Tyler Layman
"Very Responsive team.. I have yet to have an issue with State Farm and Jeremy/Sarah. I've had a roof claim and added kids and additional vehicles in less than an hour.. They are so responsive and fast.. They do always suggest ways to save money!"